Sarvamangali Silk Studio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, including when you interact with us through WhatsApp or any future e-commerce functionalities. By using our website, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

      1.1 Personal Information

When you visit our website or interact with us via WhatsApp, we may collect personal information that you voluntarily provide, such as:

• Full Name
• Email Address
• Contact Number
• Delivery Address
• Any other details shared during WhatsApp interactions or while placing an order in the future through our website.

     1.2 Non-Personal Information

We may also collect non-personal information automatically as you navigate through our site:

• IP Address
• Browser Type
• Pages Viewed
• Time Spent on Pages
• Referring Website

This information helps us understand how users interact with our website and allows us to improve your experience.

2. How We Use Your Information

We use the information collected to:

• Process inquiries or orders made through WhatsApp or our website.
• Communicate with you regarding products, services, and promotions.
• Improve website functionality and user experience.
• Customize your shopping experience in the future, including targeted advertising.
• Facilitate transactions when we introduce e-commerce features.
• To send promotional messages to our Sarvamangali customer family .

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers assisting us in delivering services (e.g., payment gateways, courier services).
• Law enforcement or government authorities if required by law.
• Third-party advertising partners, only with your consent, for marketing purposes.

4. WhatsApp Interactions

When you initiate a conversation through WhatsApp, the platform may also collect data, subject to its own privacy policy. We recommend you review WhatsApp’s privacy policy to understand how they handle your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet is entirely secure, and we cannot guarantee the security of your information.

6. Payment Information

When e-commerce features are enabled on our website, we may collect payment-related information (e.g., credit card or UPI details). These details will be securely handled through third-party payment gateways compliant with applicable regulations and standards (such as PCI-DSS).

7. Your Rights

You have the right to:

• Access and review your personal information.
• Request correction or deletion of your information.
• Opt-out of marketing communications.

Please contact us at info@Sarvamangalisilkstudio.com to exercise these rights.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email: info@sarvamangali.com
• Phone: +91 70067 99060, +91 82477 02091

Only messages received from above two authorized numbers are authentic; any messages from other numbers do not originate from us.